Terms & Conditions

1. Definitions

In these Terms & Conditions, the following definitions apply:

• "kafe77," "we," "us," or "our" refers to the online casino and sports betting platform operated at the domain https://kafe77.cam and all associated services.
• "Player," "you," or "your" refers to any individual who registers an account, accesses the website, or uses any services provided by kafe77.
• "Account" means the personal gaming account created by a Player upon successful registration on the kafe77 platform.
• "Service" or "Services" includes all gaming products, sports betting markets, casino games, payment processing, customer support, and related offerings available through kafe77.
• "Website" refers to https://kafe77.cam and all subdomains, mobile versions, and associated platforms.
• "Indonesian Rupiah" or "IDR" or "Rp" refers to the official currency of the Republic of Indonesia, which is the exclusive currency for all transactions on kafe77.
• "Bonus" means any promotional offer, free spins, cashback, matched deposit, or other incentive provided by kafe77, subject to specific wagering requirements and terms.
• "Wagering Requirement" means the number of times a Bonus amount or associated winnings must be wagered before withdrawal eligibility is granted.
• "KYC" (Know Your Customer) refers to the identity verification process requiring Players to submit valid identification documents such as Indonesian ID card (KTP) or passport.

2. Acceptance of Terms

By accessing the kafe77 website, creating an account, depositing funds, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. These Terms constitute a legally binding agreement between you and kafe77. If you do not agree with any provision of these Terms, you must immediately cease using our Services and close your Account if one has been created.

kafe77 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting to the Website. It is your responsibility to review these Terms periodically. Continued use of the Services after modifications constitutes acceptance of the revised Terms. Material changes will be communicated via email to registered Players or through prominent notice on the Website.

These Terms & Conditions should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. In the event of any conflict between these documents, these Terms & Conditions shall prevail.

3. Eligibility Requirements

To use kafe77 Services, you must meet all of the following eligibility criteria:

1. Age Requirement: You must be at least 21 years of age. kafe77 strictly prohibits underage gambling. We reserve the right to request proof of age at any time, and failure to provide valid documentation will result in immediate Account suspension and forfeiture of funds.
2. Residency: You must be a resident of Indonesia. Our Services are designed exclusively for the Indonesian market, and we do not accept Players from jurisdictions where online gambling is prohibited by law.
3. Legal Capacity: You must have the legal capacity to enter into binding contracts under Indonesian law and the laws of your jurisdiction of residence.
4. Single Account: You may register only one Account per person, household, IP address, and payment method. Multiple Accounts will be closed, and any associated funds or winnings will be forfeited.
5. Jurisdictional Compliance: You acknowledge that online gambling may be subject to legal restrictions in your jurisdiction. It is your sole responsibility to ensure that your use of kafe77 Services complies with all applicable local, state, and national laws.
6. Voluntary Participation: You are using kafe77 Services of your own free will and not under duress, coercion, or while under the influence of substances that impair judgment.

kafe77 reserves the right to verify eligibility at any time and to refuse service to any individual who does not meet these requirements. Providing false information during registration is grounds for immediate Account termination and forfeiture of all funds.

4. Account Registration and Security

4.1 Registration Process

To create an Account with kafe77, you must complete our registration form with accurate, current, and complete information including your full legal name, date of birth, email address, mobile phone number, and residential address. You agree to update this information promptly if it changes. Registration is free, and no credit card is required at the registration stage.

Upon registration, you will create a username and password. You are solely responsible for maintaining the confidentiality of your login credentials. Your password must be strong, combining uppercase and lowercase letters, numbers, and symbols. Do not share your password with any third party or use the same password across multiple websites.

4.2 KYC Verification

Before processing your first withdrawal, kafe77 requires completion of KYC (Know Your Customer) verification. You must submit clear, legible copies of the following documents:

• Government-issued photo identification (Indonesian KTP or passport)
• A recent selfie holding your ID document with your face clearly visible
• Proof of address dated within the last three months (utility bill, bank statement, or government correspondence)

All documents must display your full legal name exactly as registered on your kafe77 Account. KYC verification typically completes within 24 hours during business days. We reserve the right to request additional documentation or conduct enhanced due diligence for accounts with high transaction volumes or unusual activity patterns.

4.3 Account Security

You are solely responsible for all activity that occurs under your Account. If you suspect unauthorized access or security breaches, you must notify kafe77 immediately via email or live chat. kafe77 will not be liable for any losses resulting from unauthorized Account access due to your failure to maintain credential security.

Do not allow any other person to use your Account. Sharing accounts, transferring accounts, or selling accounts is strictly prohibited and will result in permanent closure and forfeiture of funds.

5. Deposits and Payment Methods

5.1 Supported Payment Methods

kafe77 supports deposits via the following Indonesian banking institutions: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon. All transactions are processed exclusively in Indonesian Rupiah (IDR). We do not accept foreign currency, cryptocurrency, or third-party payment processor deposits.

5.2 Deposit Limits and Processing

The minimum deposit amount is Rp 50,000. The maximum deposit per transaction is Rp 50,000,000, though this may vary by payment method and Player status. Deposits via major banks (BCA, BRI, BNI, Mandiri) typically process instantly. Other banks may require 15 minutes to 1 hour for confirmation.

kafe77 does not charge fees for deposits. However, your bank may apply standard transaction fees according to their fee schedule. Check with your financial institution for details.

5.3 Deposit Restrictions

Deposits must originate from a bank account held in your own legal name matching your registered kafe77 Account name. Third-party deposits (deposits from accounts not in your name) are strictly prohibited and will be refunded minus any processing costs. This policy prevents money laundering and protects all parties.

You may set voluntary deposit limits via your Account settings as part of our Responsible Gaming commitment. Once set, deposit limits cannot be increased for 24 hours but can be decreased immediately.

6. Withdrawals and Payout Processing

6.1 Withdrawal Requirements

To request a withdrawal, your Account must have completed KYC verification, and you must have a minimum balance of Rp 100,000 (minimum withdrawal amount). Withdrawals are processed only to Indonesian bank accounts held in your legal name matching your kafe77 Account registration.

6.2 Processing Times

kafe77 aims to process withdrawals within 15 minutes to 2 hours during business hours (09:00 - 21:00 WIB, seven days per week). First-time withdrawals may take up to 24 hours due to additional security verification. Withdrawals requested outside business hours will be processed on the next business day.

Processing times may be extended during Indonesian national holidays, bank maintenance periods, or periods of unusually high withdrawal volume. We will notify you of any delays affecting your withdrawal.

6.3 Withdrawal Limits and Fees

The maximum withdrawal per transaction is Rp 50,000,000. Players may request multiple withdrawals per day subject to account verification status. VIP Players may be eligible for higher limits—contact our support team for details.

kafe77 does not charge withdrawal fees. Your receiving bank may apply standard incoming transfer fees according to their fee schedule.

6.4 Wagering Requirements

Before withdrawing, you must wager your total deposited amount at least once (1x rollover requirement). This anti-money laundering measure ensures kafe77 is not used as a money transfer service. Bonus funds are subject to higher wagering requirements as specified in the applicable Bonus terms.

7. Bonuses and Promotions

7.1 Bonus Eligibility

Bonuses and promotions are offered at kafe77's sole discretion and may be modified or discontinued at any time without notice. Unless otherwise stated, Bonuses are available only to Players who have completed KYC verification and have made at least one successful deposit.

7.2 Wagering Requirements

All Bonuses are subject to wagering requirements, typically ranging from 10x to 40x the Bonus amount, as specified in the individual promotion terms. Wagering requirements must be completed before any withdrawal of Bonus-related winnings is permitted. Different game types contribute differently to wagering requirements:

• Slots: 100% contribution
• Table games (roulette, blackjack, baccarat): 10-20% contribution
• Live casino: 10% contribution
• Sports betting: varies by odds (typically bets at odds 1.50 or higher contribute 100%)

7.3 Bonus Abuse

kafe77 employs sophisticated fraud detection systems to identify Bonus abuse patterns. Prohibited activities include but are not limited to: creating multiple accounts to claim Bonuses repeatedly, colluding with other Players, arbitrage betting, using automated systems or bots, and exploiting software errors. Any Player found engaging in Bonus abuse will have their Account closed, Bonuses and associated winnings forfeited, and may be permanently banned from kafe77 Services.

7.4 Bonus Terms Precedence

Each promotion has specific terms and conditions that supplement these general Terms. In case of conflict, the specific promotion terms take precedence over these general Bonus terms but not over the main Terms & Conditions.

8. Gaming Rules and Fair Play

8.1 Game Integrity

All games offered on kafe77 are provided by licensed, regulated, and independently audited game suppliers including Evolution Gaming, Pragmatic Play, NetEnt, and Microgaming. These providers use certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes. RTP (Return to Player) percentages are published for each game and represent theoretical long-term payout rates, not guaranteed short-term results.

8.2 Sports Betting Rules

All sports bets are subject to the rules and regulations of the respective sports governing bodies. In the event of abandoned matches, postponements, or officiating errors, kafe77 will settle bets according to industry-standard rules. Settlement disputes will be resolved based on official results published by governing sports organizations.

kafe77 reserves the right to void bets or limit stake amounts if we suspect irregular betting patterns, inside information exploitation, or syndicate activity. Maximum payout limits apply per bet slip and per day as displayed on the betting interface.

8.3 Disconnections and Malfunctions

In the event of a disconnection during gameplay, your game round will be completed according to the game provider's protocols. Most modern games save your game state and allow you to resume where you left off. If a malfunction occurs that affects game outcome fairness, the affected game round will be voided, and stakes refunded.

kafe77 is not liable for losses resulting from internet connectivity issues, device malfunctions, or third-party service failures beyond our control.

9. Prohibited Activities

The following activities are strictly prohibited on kafe77 and constitute grounds for immediate Account termination and fund forfeiture:

• Providing false, misleading, or incomplete information during registration or KYC verification
• Using the platform while under 21 years of age
• Creating multiple Accounts or using accounts in names other than your own
• Colluding with other Players, chip dumping, or engaging in any form of fraud
• Using VPNs, proxies, or other tools to disguise your location or identity
• Employing automated systems, bots, or software to place bets or play games
• Exploiting software errors, glitches, or loopholes for unfair advantage
• Engaging in money laundering, terrorist financing, or other illegal financial activities
• Depositing funds derived from criminal activity or third-party sources
• Harassing, threatening, or abusing kafe77 staff or other Players
• Attempting to reverse engineer, hack, or compromise the security of kafe77 systems
• Engaging in arbitrage betting (betting both sides of an outcome across multiple platforms to guarantee profit)

kafe77 employs advanced fraud detection technology and manual review processes to identify prohibited activities. Suspected cases will be investigated thoroughly, and kafe77 reserves the right to report criminal activity to appropriate authorities.

10. Limitations of Liability

To the fullest extent permitted by law, kafe77, its parent company, affiliates, directors, employees, and service providers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Services, including but not limited to:

• Losses resulting from gambling activity, regardless of game outcome or betting strategy
• Unauthorized access to your Account due to failure to maintain credential security
• Service interruptions, website downtime, or technical malfunctions
• Errors in odds, game display, or other information presentation (erroneous odds will be corrected and affected bets voided)
• Actions taken by third parties including payment processors, banks, or internet service providers
• Loss of data, profits, or business opportunities

Your sole remedy for dissatisfaction with kafe77 Services is to cease using the platform and close your Account. In no event shall kafe77's total liability exceed the amount of your Account balance at the time of the incident giving rise to the claim.

kafe77 operates as an entertainment platform. Gambling involves risk, and you acknowledge that losses are possible. You are solely responsible for your gambling decisions and any consequences thereof.

11. Account Suspension and Termination

11.1 Termination by Player

You may close your Account at any time by contacting our customer support team. Upon closure request, any remaining balance will be returned to you via your registered withdrawal method after deduction of any applicable fees or pending wagering requirements. Once closed, your Account cannot be reopened.

11.2 Termination by kafe77

kafe77 reserves the right to suspend or terminate your Account immediately without prior notice for any of the following reasons:

• Breach of these Terms & Conditions
• Engagement in prohibited activities as outlined in Section 9
• Failure to complete KYC verification within a reasonable timeframe
• Providing false or fraudulent information
• Suspected criminal activity or money laundering
• Abusive behavior toward staff or other Players
• Prolonged Account inactivity (typically 12 months or more)

Upon termination for violation of these Terms, kafe77 may confiscate any remaining balance, winnings, or Bonuses in your Account. You will be notified of the termination reason via email.

11.3 Inactive Accounts

Accounts with no login activity for 12 consecutive months are considered dormant. kafe77 may charge a monthly dormancy fee of Rp 50,000 or 5% of the remaining balance (whichever is lower) to cover maintenance costs. You will receive email notification 30 days before dormancy fees begin. To prevent fees, simply log in to your Account.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms & Conditions shall be governed by and construed in accordance with international gaming regulations and the laws of the jurisdiction in which kafe77 is licensed to operate. Where local Indonesian law applies to Player disputes, those provisions shall supplement but not override these Terms.

12.2 Dispute Resolution Process

In the event of any dispute arising from your use of kafe77 Services, you agree to first attempt informal resolution by contacting our customer support team. Most disputes can be resolved quickly through direct communication.

If informal resolution fails, disputes shall be resolved through binding arbitration rather than court litigation. Arbitration will be conducted in English language, and both parties agree to share arbitration costs equally. The arbitrator's decision is final and binding on both parties.

12.3 Class Action Waiver

You agree to resolve disputes with kafe77 on an individual basis only. You waive any right to participate in class action lawsuits, class arbitrations, or representative actions against kafe77. Each party may bring claims against the other only in an individual capacity.

13. Contact Information

If you have questions about these Terms & Conditions or need assistance with any aspect of kafe77 Services, our customer support team is available to help:

• Email: [email protected] (response within 24 hours)
• Live Chat: Available 24/7 via the website interface
• Support Hours: 24/7 for general inquiries; Finance team available 09:00 - 21:00 WIB

For responsible gaming support, self-exclusion requests, or concerns about problem gambling behavior, please refer to our Responsible Gaming page for dedicated resources and contact information.

Thank you for choosing kafe77. We are committed to providing a safe, fair, and entertaining gaming experience for all Indonesian Players. Please gamble responsibly and within your means.